Have Questions about Mercato?

Check this page for answers. Or, you can call us at 011-447-5220

Most Popular Questions

Why Mercato?

  • We are a South African company based in Rosebank, Johannesburg
  • Building relationships and partnering with our clients to ensure we provide bespoke solutions
  • We act with integrity and honesty at all times, striving to uphold the highest standards of service excellence
  • Solid, long term track record, with a 9 year history managing portfolios and servicing corporate clients
  • Our people are a valuable asset in our business and every person is responsible for the success of our business
  • We work together as a team while inspiring and encouraging individuals to be the best that they can be

Who can i talk to?

A friendly Mercato team member is here for you via:

  • Phone: Call us at 011-4475220. Our team is available Monday through Friday, 08h00-17h30.
  • Live chat: Please make use of our live chat functionality which can be found on every page of our website. Our live chat team is available Monday through Friday, 08h00-17h30.
  • Email: Contact our Support team at support@mercato.co.za. Emails are returned within 24 hours, Monday-Friday.
  • Visit us: Please feel free to visit us at our offices at 28 Sturdee Avenue, Rosebank, Johannesburg.

How much does it cost to open a Mercato account?

There are no costs involved in opening a Mercato account. Our team will gladly assist you to open the following Mercato accounts; Local and International Broking accounts, Unit Trust accounts (including Retirement Annuity and Tax-fee savings) and CCM bank accounts.

Can you manage my retirement savings?

If you are retrenched, move jobs or retire, you can maintain your retirement plan by moving it into a preservation fund. Resist the temptation to cash in your savings, as it will be very hard to make up for the value you’ll lose. Mercato will assist you in the transfer process from your employer’s fund to a preservation fund so that your money can continue to grow.

Which unit trust funds do you use as part of your advisory business?

Our investment philosophy is underpinned by a multi-manager approach; hence our portfolios are well diversified across asset classes and geographical regions. Our investment range is not limited to South Africa only, but also includes offshore portfolios. We analyse a combination of investment products from different Investment Houses and seek to advise on asset allocation, manager selection and portfolio construction to deliver the most appropriate risk-adjusted portfolio for our clients according to their individual needs.

The needs of our clients are of the utmost importance. We choose the best combination of investment managers according to the risk tolerance and particular requirements of our clients. Our independence is a valuable benefit in this process. Regular meetings are held with our clients to discuss their investments and its performance. Ultimately, we view ourselves as a business partner of our clients rather than a service provider.

Currently, we allocate client funds to a combination of the following asset managers:

Mercato Financial Services - RECMMercato Financial Services - Coronation Fund ManagersMercato-Financial-Services-Allan-Gray-Investments-concentrate

Do I have online access to my investing/trade portfolio?

Clients have read-only access to their consolidated local and international Mercato portfolios by way of login on our website.

Where can I learn more about your performance?

Please contact our Support team at support@mercato.co.za. Emails are returned within 24 hours, Monday-Friday.

What is your investment philosophy?

Preserving and growing your wealth

By delegating the management of your assets to Mercato, you benefit from a range of skills and expertise geared simultaneously to protecting your capital and to growing your assets.

Value-based with a focus on quality

Investment results are driven by the price paid and we always look to buy companies trading at an attractive price relative to their normalised earning power / asset value. We focus on high quality companies with sustainable competitive advantages, as we believe that this increases the potential for capital to be compounded over time.

Asset allocation

Driven by underlying stock valuations, our flexible approach allows us to avoid expensive assets and default to cash whilst we wait. We have no mandated levels of equity exposure.

Bottom-up approach

We focus on understanding the qualitative and quantitative aspects of the businesses that we own, rather than trying to forecast the highly uncertain future. History has proved that humans are poor forecasters and that this adds little value to the investment process. In addition, research has proved that economic growth and equity performance are not correlated – further proof that even an accurate macro forecast doesn’t guarantee investment success. The emphasis (and extrapolation of) recent events (good and bad) often leads to mispricing of assets and this is where we seek to generate outperformance. This often means investing in currently unpopular companies and industries.

How do I pay for my Mercato Account?

The fee is charged on the last business day of the month and automatically deducted from your brokerage account. (Note: The monthly fee is deducted from a small portion of cash left uninvested in your account.)

What is your minimum to get started?

  • CCM Bank Accounts – No minimum
  • Local Brokerage Account – No minimum
  • International Brokerage Account – $1,000
  • Unit Trusts – R500 per month
  • Retirement Annuities – R500 per month
  • Tax-Free Saving Accounts – R500 per month
  • Fully Discretionary Managed Portfolio (Local & International Balanced Mandate) – R1m lump sum
  • Fully Discretionary Managed Portfolio (Local Small and Mid-Cap) – R100,000 lump sum

How do I withdraw money?

Please contact us at support@mercato.co.za after which we will proceed with a security check before we transfer any client funds.

What do I get with a Mercato Managed Account?

Active asset management

Aside from the enhanced client service and integrity that are core to our business, our ownership structure, fee model and flexible asset allocation approach differentiates us from most of the financial services industry.

  • Active asset management with specific focus on capital preservation
  • Flexibility to invest in all major international markets
Portfolio detail
  • Complete holding information 24/7 via our secure website
  • Weekly portfolio statements delivered to you via email
Transaction notifications

Real-time email confirmations for all transactions including:

  • Trades
  • Cash deposits & withdrawals
  • Interest
  • Dividends
Market & Stock Reporting
  • A Quarterly Market wrap and outlook for the period ahead
  • Reporting and analysis on the performance and outlook of our recommended stocks

How do you design a portfolio for me?

Listed equities have proved to generate the most favorable long-term return and hence we favor this asset class, both locally and internationally, but only when the price is attractive. We have flexibility to use other asset classes where appropriate. Our flexible mandate means that we take no cognisance of traditional indices, instead focusing first and foremost on capital preservation, followed by capital growth.

General

What kind of fees can you help me reduce or avoid?

Fee model

Our transparent fee model is based on assets under management irrespective of the asset class. In this way, we align our interests with those of our clients as we are not incentivized to invest the capital in equities to generate fees.

Expensive broking fees

Brokerage fees are included in our management fee and thus no additional changes to your account.

Privately owned

No drive for short-term profits and fee ‘gouging’ inherent in listed entities with short-term profit pressures. We strive to build long-term relationships. We don’t push ‘product’ depending on current fads, but rather invest our clients’ capital in the best available assets to generate strong returns.

Flexible asset allocation

Our freedom to default to cash in the absence of attractively priced equity investment opportunities ensures that our focus is on the preservation and growth of capital and not the tracking of specific (and arbitrary) equity indices.

What if I only want you to manage a portion of my portfolio?

Mercato clients do have the following options regarding their portfolios:

  • Clients can manage their portfolio themselvesAdvisory Mandate
  • Delegating the management of your assets to Mercato – Discretionary Mandate 
  • Clients can also elect to manage their assets themselves and delegate a portion of their portfolio to Mercato by way of a discretionary mandate.

How do I add money to my Mercato accounts?

You can transfer funds to your Investec CCM bank account with Mercato. Please remember to forward your proof of deposit to support@mercato.co.za.

Please follow link for more information on Investec CCM bank accounts http://www.mercato.co.za/services/bespoke-financial-services/cash-management-solutions/

Getting Started

What FICA do I need to provide?

Individuals

  1. Bar-coded ID
  2. Proof of residential address (less than 3 months old)
  3. Any proof of your personal bank account (less than 3 months old)
  4. Any official SARS document stating your tax reference number (latest)

Partnership

  1. Partnership Agreement
  2. Proof of Authority (Letter/ resolution/ minutes)
  3. Partner’s and authorised person’s ID’s
  4. Partner’s proof of residential address (less than 3 months old)
  5. Proof of partnership bank account (if none – then main partner)

Trust

  1. Trust Deed
  2. Letter of Authority issued by Master of High court
  3. Proof of authority (Letter/ resolution/ minutes)
  4. Each Trustee/ beneficiary/ founder/ authorised person’s ID
  5. Proof of residential address of each of the aforementioned (less than 3 months old)
  6. Any official SARS document stating tax reference number – latest (only for Trust)
  7. Proof of trust bank account (only for trust)

Private Company

  1. CM1
  2. CM22
  3. Utility bill or other – proving operating address (less than 3 months old)
  4. Proof of company bank account (less than 3 months old)
  5. Any official SARS document stating tax reference number (latest)
  6. Proof of authority (Letter/ resolution/ minutes)
  7. Each holder of more than 25% rights and authorised person’s ID
  8. Proof of residential address of each of the aforementioned (less than 3 months old)

What is Common Reporting Standards (CRS) and Foreign Account Tax Compliance Act (FATCA)?

FATCA – Foreign Account Tax Compliance Act
FATCA is a US regime aimed at US persons with offshore accounts and investments. To avoid withholding tax on certain US-connected investments, specified types of non-US entities, such as financial institutions, must disclose to the US Internal Revenue Service (IRS) information about their US accounts and the holders of such accounts.
CRS -Common Reporting Standards
CRS is a big step towards a globally coordinated approach to disclosure of income earned by individuals and organizations. As a measure to counter tax evasion, it builds upon other information sharing legislation, such as FATCA (the US Foreign Account Tax Compliance Act) and the European Union (EU) Savings Directive.
The Standard consists of a fully reciprocal automatic exchange system, from which the US specifics have been removed. The CRS is based upon tax residence and, unlike FATCA, does not refer to citizenship.
These initiatives involve governments obtaining information from their financial institutions and exchanging data automatically with other nations. Financial information to be reported includes interest, dividends, account balance, income from certain insurance products and sales proceeds from financial assets. In gathering data, residency or tax residency within a particular country is the decisive factor–not citizenship.
The CRS relies heavily on local anti-money laundering (AML) and Know Your Customer (KYC) requirements, and on self-certification by account holders

Common Reporting Standards (CRS) and Foreign Account Tax Compliance Act (FATCA) FAQs

1. What impact does FATCA/CRS have on individuals that have dual/multiple citizenship?

All foreign citizenship(s) must be cured. This means particular documentation demonstrating residency in RSA will be called for. If this documentation is not provided, or if the documentation does not adequately demonstrate residency in RSA, then the dual citizenship indicia will trigger SARS reporting.

2. If I have dual/multiple citizenship what should I be aware of as it relates to FATCA / CRS requirements?

Any Citizenship is an indicia i.e. it indicates that a person has some form of link to that country. We are therefore obliged to ask for information on all citizenships a client may have. Other than for the US, citizenship does not necessarily mean that person is tax resident in that country too. Provided the client provides the documentation we ask for to show that the client is resident in South Africa, for example a South African passport and a South African utility bill, then the Citizenship indicia will not cause that client to be reportable (for that indicia). If the client fails to provide the documentary evidence, then that client will be reportable to SARS based on citizenship indicia. For the US however, US citizenship automatically triggers reporting to SARS unless the client provides proof of renunciation of US citizenship.

3. Where can the self-certification form(s) be found?A friendly Mercato team member can forward you the relevant documents. Please contact us at:

  • Phone: Call us at 011-4475220. Our team is available Monday through Friday, 08h00-17h30.
  • Email: Contact our Support team at support@mercato.co.za. Emails are returned within 24 hours, Monday-Friday.

4. What is the difference between nationality and citizenship?

Nationality
Nationality normally confers some protection of the person by the state, and some obligations on the person towards the state. What these rights and duties are vary from country to country. It differs technically and legally from citizenship, although in most modern countries all nationals are citizens of the state and all citizens are nationals of the state. Nationality affords the state jurisdiction over the person and affords the person the protection of the state. The most common distinguishing feature of citizenship is that citizens have the right to participate in the political life of the state, such as by voting or standing for election.

Citizenship
Is the status of a person recognized under the custom or law of a state that bestows on that person (called a citizen) the rights and the duties of citizenship. That may include the right to vote, work and live in the country, the right to return to the country, the right to own real estate, legal protections against the country’s government, and protection through the military or diplomacy. A citizen may also be subject to certain duties, such as a duty to follow the country’s law, to pay taxes, or to serve in the military.

How much does it cost to have you manage my portfolio?

CCM Bank Accounts

Administrative fee of 0.5% (excl. VAT) will be levied on the size of the deposit held.

Unit Trust Advisory

Annual advisor fee of 0.5% (excl. VAT)

Fully Discretionary Mandate

Local & International Balanced – Annual asset management fee of 1.5% (excl. VAT)

Local Small and Mid-Cap – Annual asset management fee of 2% (excl. VAT)

With a Mercato fully discretionary mandate account, you get an efficient, well-diversified portfolio invested in the right mix of shares according to your risk level, daily account monitoring, and rebalancing to keep your portfolio on track.

How do I pay for my Mercato Managed Account?

Our fees are billed monthly on the first working day of the following month. The fee is charged based on the weighted average value of your portfolio for the month and automatically deducted from your account. (Note: The monthly fee is deducted from a small portion of cash left uninvested in your account.)

What do I get with a Mercato Managed Account?

Active asset management

Aside from the enhanced client service and integrity that are core to our business, our ownership structure, fee model and flexible asset allocation approach differentiates us from most of the financial services industry.

  • Active asset management with specific focus on capital preservation
  • Flexibility to invest in all major international markets

Portfolio detail

  • Complete holding information 24/7 via our secure website
  • Weekly portfolio statements delivered to you via email

Transaction notifications

Real-time email confirmations for all transactions including:

  • Trades
  • Cash deposits & withdrawals
  • Interest
  • Dividends

Market & Stock Reporting

  • A Quarterly Market wrap and outlook for the period ahead
  • Reporting and analysis on the performance and outlook of our recommended stocks

Where is my money held?

Cash Management Bank Accounts

Mercato-Financial-Services-Investec-concentrate

Mercato Financial Services, a division of Lentus Asset Management (Pty) Ltd, has partnered with Investec to offer you cash solutions that can be tailored to meet your savings needs. Mercato uses Investec’s Corporate Cash Manager (CCM), an innovative, secure online banking system, to transact on your behalf.

How it works:

  • The account can be opened either in the client’s own name and/or in the name of a company or trust
  • Funds can be transferred from any outside account into your Investec CCM bank account
  • Mercato is responsible for all administrative duties relating to your CCM bank account
  • You can instruct us to make third-party payments directly from your account, including recurring payments. This is perfect way to fund your Retirement Annuity (RA), Tax-free savings (TFSA) or local and international brokerage accounts.
  • Client instructions will be processed immediately
  • Mercato will send you your weekly CCM statement reflecting details of all deposits, withdrawals, transfers and  interest earned

Benefits:

  • You earn very attractive interest rates
  • Personalised service
  • A dedicated administration team that supports Corporate Cash Manager
  • You pay no bank charges other than our administration fee. This fee is calculated as a percentage of the interest you earn on your investment.
  • You can centralise all of your dealings with us. Only ONE central bank account to fund all your other investment vehicles.
  • Call accounts, notice deposits and other dynamic products such as the CCM Call Money Fund
  • Term deposits ranging from 2 days to 365 days

 

Discretionary and Advisory Mandates

Mercato-Financial-Services-Taquanta-concentrateMercato-Financial-Services-Standard-Bank-concentrateMercato-Financial-Services-Nedbank-concentrateMercato-Financial-Services-Interactive-Brokers-concentrate

Mercato has partnered with some of the most trusted and popular brokerages in the country and internationally: Standard Bank, Nedbank and Taquanta locally and Interactive Brokers LLC acts as our international broker. This means if your money is already at one of these brokerages, your portfolio can stay there.

Unit Trusts, Retirement Annuities and Tax-free Saving Accounts
Mercato-Financial-Services-Allan-Gray-Investments-concentrate

We chose the Allan Gray Platform because they have a great selection of funds, investor support and more.If your unit trust and/or retirement annuity is at a different asset manager, we’ll open an account for you at Allan Gray and will assist your in the transfer of your portfolio.

How does my existing account become a Mercato account?

After you have opened your account with us and it is fully operational you may transfer any local and foreign shareholdings provided such shares are in a dematerialised format.

We will assist you by facilitating the transfer of your portfolio from your existing broker to your trading account held with Mercato.

Investments

What do you invest in?

We are investment managers who grow our clients’ long-term savings by compounding their wealth in excess of inflation. Based in Johannesburg, we service clients’ across the globe, with the flexibility to invest in all major markets from Johannesburg to New York and beyond.

Listed equities have proved to generate the most favorable long-term return and hence we favor this asset class, both locally and internationally, but only when the price is attractive. We have flexibility to use other asset classes where appropriate. Our flexible mandate means that we take no cognisance of traditional indices, instead focusing first and foremost on capital preservation, followed by capital growth.

Value-based with a focus on quality

Investment results are driven by the price paid and we always look to buy companies trading at an attractive price relative to their normalised earning power / asset value. We focus on high quality companies with sustainable competitive advantages, as we believe that this increases the potential for capital to be compounded over time.

Asset allocation

Driven by underlying stock valuations, our flexible approach allows us to avoid expensive assets and default to cash whilst we wait. Our tranched buying approach allows us to accelerate purchases during sell-offs, when assets are ‘on sale’. We focus on downside protection through cash holdings, or the use of portfolio insurance if required.

Bottom-up stock picking

We focus on understanding the qualitative and quantitative aspects of the businesses that we own, rather than trying to forecast the highly uncertain future. History has proved that humans are poor forecasters and that this adds little value to the investment process. In addition, research has proved that economic growth and equity performance are not correlated – further proof that even an accurate macro forecast doesn’t guarantee investment success. The emphasis (and extrapolation of) recent events (good and bad) often leads to mispricing of assets and this is where we seek to generate outperformance. This often means investing in currently unpopular companies and industries.

In-line with our mandate, we have preserved and grown our clients’ capital ahead of inflation (and major equity indices) over the past few years in what has been a tumultuous period for global investors. Our flexibility allowed us to avoid overpriced equities and was instrumental in protecting clients’ wealth during the downturn of 2008/2009.

What happens to the stocks and funds I already own?

Our goal is simple — to provide you with a low-cost, well-balanced portfolio. Typically, everyday investors are often paying too much in fees and own a portfolio that’s not well-diversified (translation: taking on far too much or too little risk). To provide you with an efficient portfolio geared towards long-term growth, we will often need to replace your current holdings with our model portfolio holdings.

What do you mean by a well-balanced portfolio?

Whether you’re comfortable with a lot of risk or lean towards more safety, a properly diversified portfolio will help reduce your risk compared to a non-diversified one. A portfolio that’s filled with a combination of stocks and bonds, ETFs, etc. of various degrees of risk means it’ll be better prepared for any number of situations the market throws at it.

A well-balanced portfolio strives for good returns with lower risk because it’s more efficiently diversified across many asset classes. Depending on your preference for risk, a well-balanced portfolio offers you a higher expected return at that level of risk.

How do you come up with your model portfolios?

We are investment managers who grow our clients’ long-term savings by compounding their wealth in excess of inflation. Based in Johannesburg, we service clients’ across the globe, with the flexibility to invest in all major markets from Johannesburg to New York and beyond.

Listed equities have proved to generate the most favorable long-term return and hence we favor this asset class, both locally and internationally, but only when the price is attractive. We have flexibility to use other asset classes where appropriate. Our flexible mandate means that we take no cognisance of traditional indices, instead focusing first and foremost on capital preservation, followed by capital growth.

Value-based with a focus on quality

Investment results are driven by the price paid and we always look to buy companies trading at an attractive price relative to their normalised earning power / asset value. We focus on high quality companies with sustainable competitive advantages, as we believe that this increases the potential for capital to be compounded over time.

Asset allocation

Driven by underlying stock valuations, our flexible approach allows us to avoid expensive assets and default to cash whilst we wait. Our tranched buying approach allows us to accelerate purchases during sell-offs, when assets are ‘on sale’. We focus on downside protection through cash holdings, or the use of portfolio insurance if required.

Bottom-up stock picking

We focus on understanding the qualitative and quantitative aspects of the businesses that we own, rather than trying to forecast the highly uncertain future. History has proved that humans are poor forecasters and that this adds little value to the investment process. In addition, research has proved that economic growth and equity performance are not correlated – further proof that even an accurate macro forecast doesn’t guarantee investment success. The emphasis (and extrapolation of) recent events (good and bad) often leads to mispricing of assets and this is where we seek to generate outperformance. This often means investing in currently unpopular companies and industries.

In-line with our mandate, we have preserved and grown our clients’ capital ahead of inflation (and major equity indices) over the past few years in what has been a tumultuous period for global investors. Our flexibility allowed us to avoid overpriced equities and was instrumental in protecting clients’ wealth during the downturn of 2008/2009.

What happens to dividends?

All cash accruals received in respect of clients investments, including dividends and interest, can either be:

  • Reinvested as and when they fall due and shall form part of the investments; or
  • Paid out to the Client into their nominated bank account

Who will send my tax documents?

Our goal is to provide you with accurate and timely tax information. To help us accomplish this goal, we make sure we’ve received and processed all relevant information before emailing tax forms to our clients.

What is a single discretionary allowance?

It is an allowance within an overall limit of R1 million per calendar year which a South African resident over the age of 18 years may avail of.

What rules are applicable to South African residents travelling abroad?

  • Residents over the age of 18 years may avail of a travel allowance within the single discretionary allowance limit of R1 million.
  • Residents under the age of 18 years may only be accorded a travel allowance of up to R200 000 per calendar year.
  • Foreign exchange, in respect of a travel allowance may be provided in any authorised form. The travel allowance may also be transferred abroad to the traveller’s own bank account, but not to an account of a third party.
  • Foreign currency for travel purposes may not be bought more than 60 days prior to the departure of the traveller.
  • You may not use the foreign currency you purchase for any purpose other than stated/ declared when you purchased it.
  • Travellers must convert unused foreign exchange to Rand within 30 days of returning to South Africa.
  • In the case of a travel allowance, if you do not spend all the funds on holiday expenditure you may not keep the funds offshore or buy offshore assets.
  • The cost of land arrangements (hotels, cruises, tours, etc.) forms part of your travel allowance, but payment locally of airfares do not.
  • A Form NEP must be attested by your bank when the insurance value of goods taken out exceeds R50 000. When the value of the goods exceeds R200 000 prior approval of the Financial Surveillance Department of the South African Reserve Bank must be obtained before the Form N.E.P is attested by the bank.
  • Travellers may also take up to a total value of R25 000 per person in the form of Rand notes.

What can be transferred under the single discretionary allowance?

The single discretionary allowance may be used for any legal purpose abroad (including for investment purposes). This dispensation may be utilised solely at the discretion of the resident without any documentary evidence having to be produced to the Authorised Dealer except for travel purposes outside the Common Monetary Area where a passenger ticket needs to be produced. The resident individual must produce a valid green bar-coded South African Identity Document or Smart ID card for identification purposes and the identity number is mandatory when reporting the transaction in terms of the Reporting System.

How much can an individual invest offshore?

  • A tax-payer in good standing and over the age of 18 years, can invest up to R10 million in his/her name outside the Common Monetary Area (CMA-Lesotho, Swaziland and Namibia), per calendar year. A Tax Clearance Certificate (in respect of foreign investments) must be obtained. These funds may not be reinvested into the CMA countries thereby creating a loop structure or be re-introduced as a loan to a CMA resident.
  • In addition, up to R1 million, within the single discretionary allowance facility, can be transferred abroad, without the requirement to obtain a Tax Clearance Certificate.

What if I want to invest more than R10 million per calendar year?

Your bank must submit an application to the Financial Surveillance Department of the South African Reserve Bank for approval. A Tax Clearance Certificate, in the prescribed format, must always accompany the aforementioned application.

What is the maximum amount of cash (both Rand and foreign currency) that can be introduced into South Africa?

Visitors to South Africa and South African residents are not permitted to import or export South African Reserve Bank notes or any bank notes of other member countries of the Common Monetary Area (CMA – Lesotho, Namibia and Swaziland) in excess of a total value of R25 000 per person. Visitors to South Africa are entitled to bring foreign currency in any format into South Africa, which foreign currency is convertible into Rand at any bank. Confirmation of this conversion should be retained should the visitor want to convert the Rand back into foreign currency.

Can a private individual open a bank account in South Africa denominated in foreign currency?

Yes. Private individuals (natural persons) resident in South Africa may open a Foreign Currency Account for permissible transactions.

Security

Can you move my money in and out of my Mercato Managed Account?

Only you can direct the movement of cash into or out of your account. We don’t charge any fees for client deposits of withdrawals. Please contact us at support@mercato.co.za after which we will proceed with a security check before we transfer any client funds.

Is my money safe?

Cash Management Bank Accounts

Mercato-Financial-Services-Investec-concentrate

Mercato Financial Services, a division of Lentus Asset Management (Pty) Ltd, has partnered with Investec to offer you cash solutions that can be tailored to meet your savings needs. Mercato uses Investec’s Corporate Cash Manager (CCM), an innovative, secure online banking system, to transact on your behalf.

How it works:

  • The account can be opened either in the client’s own name and/or in the name of a company or trust
  • Funds can be transferred from any outside account into your Investec CCM bank account
  • Mercato is responsible for all administrative duties relating to your CCM bank account
  • You can instruct us to make third-party payments directly from your account, including recurring payments. This is perfect way to fund your Retirement Annuity (RA), Tax-free savings (TFSA) or local and international brokerage accounts.
  • Client instructions will be processed immediately
  • Mercato will send you your weekly CCM statement reflecting details of all deposits, withdrawals, transfers and  interest earned

Benefits:

  • You earn very attractive interest rates
  • Personalised service
  • A dedicated administration team that supports Corporate Cash Manager
  • You pay no bank charges other than our administration fee. This fee is calculated as a percentage of the interest you earn on your investment.
  • You can centralise all of your dealings with us. Only ONE central bank account to fund all your other investment vehicles.
  • Call accounts, notice deposits and other dynamic products such as the CCM Call Money Fund
  • Term deposits ranging from 2 days to 365 days
Discretionary and Advisory Mandates

Mercato-Financial-Services-Taquanta-concentrateMercato-Financial-Services-Standard-Bank-concentrateMercato-Financial-Services-Nedbank-concentrateMercato-Financial-Services-Interactive-Brokers-concentrate

Mercato has partnered with some of the most trusted and popular brokerages in the country and internationally: Standard Bank, Nedbank and Taquanta locally and Interactive Brokers LLC acts as our international broker. This means if your money is already at one of these brokerages, your portfolio can stay there.

Unit Trusts, Retirement Annuities and Tax-free Saving Accounts
Mercato-Financial-Services-Allan-Gray-Investments-concentrate

We chose the Allan Gray Platform because they have a great selection of funds, investor support and more.If your unit trust and/or retirement annuity is at a different asset manager, we’ll open an account for you at Allan Gray and will assist your in the transfer of your portfolio.

Do you sell my personal information?

We don’t sell your contact information. Earning and maintaining your trust is our highest priority and there’s no quicker way to lose that trust than by selling your information.

I have some more questions about your security, who can I speak to?

A friendly Mercato team member is here for you via:

  • Phone: Call us at 011-4475220. Our team is available Monday through Friday, 08h00-17h30.
  • Live chat: Please make use of our live chat functionality which can be found on every page of our website. Our live chat team is available Monday through Friday, 08h00-17h30.
  • Email: Contact our Support team at support@mercato.co.za. Emails are returned within 24 hours, Monday-Friday.
  • Visit us: Please feel free to visit us at our offices at 28 Sturdee Avenue, Rosebank, Johannesburg.